Finishing Trowels

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To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
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To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How Can You Opt-Out, Remove or Modify Your Information?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and "members-only" content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

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We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

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Do We Disclose Your Information to Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include LEVEL5 Tools, LLC. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

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How Can You Opt-Out, Remove or Modify Your Information?

To opt-out of your e-mail subscriptions, please use the "unsubscribe" link at the bottom of every email we send you and follow the instructions provided. Please note that due to email production schedules, there is a chance you could receive an email already scheduled for delivery.

To delete all of your online account information from our customer relationship database, please call our sales number at 410.929.7850 and your contact record will be permanently deleted. Please note that we may maintain information about an individual sales transaction in order to service that particular transaction in the future and for record keeping.

EMAIL DATA PRIVACY

LEVEL5 Tools may collect user email data via website interactions or through our VIP Club email sign up form(s). LEVEL5 Tools reserves the right to use this user email data to communicate sales & promotional opportunities at any time. User email data will not be redistributed or sold to any third parties and will be used solely for the purposes of LEVEL5 Tools sales & customer communication. By submitting your email address via our website VIP Club sign up form(s), you are joining the LEVEL5 VIP Club. As a VIP Club member, you will be automatically entered into monthly tool giveaways & receive exclusive offers by email directly from LEVEL5 Tools, LLC. You can unsubscribe at any time either through the link found in our email footer or by emailing info@level5tools.com using the subject like 'EMAIL UNSUBSCRIBE REQUEST'.

SMS/TEXT MESSAGE PRIVACY

LEVEL5 Tools may request SMS user data for integration into our SMS VIP Club or SMS contact list(s). SMS messages will only be sent out to users who have specifically and intentionally opted into our SMS VIP Club or who have explicitly opted in to receive informational and promotional opportunities from LEVEL5 Tools. LEVEL5 Tools reserves the right to use this user phone/SMS data to communicate sales & promotional opportunities at any time. User phone/SMS data will not be redistributed or sold to any third parties and will be used solely for the purposes of LEVEL5 Tools sales & customer communication. By signing up via text, you agree to receive sales and marketing messages from LEVEL5 Tools. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You can unsubscribe from our SMS VIP Club at any time by texting 'STOP' to 77222.

Third Party Links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to Your Policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on March 7, 2020.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

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Finishing Trowels

Featuring Flat or Curved Blades

Trowels

Standard Trowels

0.7mm Blade, Leather Composite Handle

0.5 FLEX Trowels

0.5mm Blade, Leather Composite Handle

0.4 ULTRA-FLEX Trowels

0.4mm Blade, Leather Composite Handle

Direct Sales

DEALER SALES

Customer Support

Email

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Orders within the Continental United States

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