So you’ve just picked up your first automatic drywall taping tool and you’re pumped to start drywall taping faster than ever before...but when you go to fill your taper for some reason the mud just isn’t pumping! You wouldn’t believe how common of a problem this is for people starting out with this automatic drywall taping tool. Don’t worry, we’ve got you covered with the most common reasons for this problem as well as the easiest fixes.
1. The gate valve is open / the clutch is disengaged (i.e. taper is not in “fill-mode”).
2. The compound pump isn’t drawing mud.
1. Check that the gate valve is closed by ensuring that the round disc is pushed in and held in place. This can be tested by manually turning the drive dog key counterclockwise and seeing that the top wheel is not rotating.
2. There are several potential fixes to the pump not drawing mud:
Pro tip: Put down a mud pan or taping knife underneath the gooseneck before pumping so spilled mud can be easily transferred back into the bucket for use.
For continuing issues, get in touch with our support team at 1.866.562.4229 or reach out on Facebook or Instagram. Make sure to also subscribe to our YouTube channel for the latest updates and drywall taping tool videos from LEVEL5.
If you live in the continental United States, LEVEL5 Tools will cover the shipping costs if you spend $150 or more!
All US-address destined orders will be shipped via our choice of UPS Ground or FEDEX Ground, unless otherwise requested. Delivery times vary between 1 to 5 business days. The "Continental United States" refers to the 48 contiguous states and the District of Columbia, but excludes Alaska, Hawaii, Puerto Rico or the other U.S. territories and military posts.
All merchandise destined for outside the Continental US will be shipped the best way via air or ocean. Rates and delivery times for international parcel shipment will vary. The customer is responsible for the freight charges and all invoices are repaid before shipment.
Your order may be subject to import duties, taxes, broker fees, and customs processing fees. If this is the case, your order will arrive with a customs invoice either attached to the merchandise. These charges are your responsibility. Level 5 is unable to estimate the levies charged on international shipments
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