30 Day Guarantee

30 Day Guarantee

At Level 5 Tools, we do our very best to ensure you are 100% satisfied with the quality and performance of our tools. Therefore when you purchase from us directly, either through this website (level5tools.com) or by contacting our sales team at 800.227.7713, you will have 30 days for evaluation.

Terms and Conditions

If you wish to return one or more item(s) within the 30 day evaluation period, the following conditions apply:

  • The tool must be UNUSED, UNDAMAGED and in saleable condition as new.
  • The tool must be in its original packaging. This includes any internal cardboard, foam and or plastic packaging that is meant to protect the tool during shipping.
  • The tool must arrive at our facility undamaged during the return shipping.
  • You are responsible for any costs associated with returning the tool(s).

For convenient, hassle-free returns, please complete our RMA form. For assistance, we encourage you to contact us during business hours at 866.562.4229 (local: 913-631-0804). We are open Monday through Friday between 8am and 4pm Central Standard Time.